Credit and Collection Philosophy
Maintaining a high standard of business principles with conduct that complies with all collection laws as well as our client's ethical standards and guidelines.
Partnering with our clients to provide complete and efficient collection services with emphasis on protecting our client's interests while giving prompt attention to our client's concerns.
Promptly following all client instructions in handling of accounts or communicating promptly with client when this is not possible.
Understanding the misfortunes of customer's circumstances and dealing with them according to the merits of their individual circumstances.
Recognizing the special circumstances of medical accounts in terms of confidentiality, privacy and the financial impact of medical care.